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Your projects, docs, chat, tickets and hours. One workspace.

Plan the work, answer customers and track the time, with an optional AI assistant that handles the busywork.

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Free for one project and up to 2 people. Paid plans from $12 per person a month.

Product demo with an illustrative workspace.

  • AI and connected tools act only within your permissions
  • Encrypted in transit and at rest

What's inside

Everything your team runs on, already connected.

Seven apps in one workspace. Start with boards and docs, add the rest when you need it, and nothing has to be wired together.

How it fits together

One request, start to finish, without leaving Pinboard.

Follow a customer's email through four apps. Pick any step to jump to it.

Service DeskA request comes in

Who it's for

Built for teams that run a lot of work for a lot of people.

Every client request, project and billable hour, in one place.

Sound familiar?

  • “Did anyone see Dana's email?”
  • “I thought you replied to that.”
  • “Is this covered by the retainer?”

With Pinboard

  • Client requests land in one queue with an owner and an SLA
  • The ticket, the work that fixes it and the hours it took stay connected
  • Clients see only the projects they're invited to
Service Desk Content Time & BillingHelp desk for agencies Retainer time tracking Client portal

The AI assistant

It asks before the big changes.

One assistant across boards, tickets, chat and hours. It drafts replies, files tickets and fills timesheets.

  • It asks before big changesYou approve anything it creates, assigns, archives or rewrites; quick status and date changes undo in one click.
  • Edit before you approveChange a date or owner, then approve or cancel.
  • Only your permissionsIt can only do what its owner can do.
  • Bring your own AIUse your own AI tool through MCP, within the scopes you grant.
How the assistant works

Pricing

One seat covers what most teams need.

Per person, per month. Add Service Desk or CRM only for the people who use them.

  • Pinboard

    $12 per person / month

    Boards, docs, wiki, project chat rooms and time tracking.

  • Pinboard + Meetings

    $19 per person / month

    Everything in Pinboard, plus hosting group video meetings and screen share.

  • Service Desk

    +$29 per agent / month

    On top of a Pinboard seat ($41 together). Queues, SLAs, help center and live chat.

CRM $15 per person. Every app $49 per person. Pinboard's AI runs on your own AI provider key, so there is no AI seat or credit to buy. Teammates who only view, message and call join free in a paying workspace.

Create your account See full pricing

Security

Your work stays yours.

Per-project permissions, encryption in transit and at rest, and controls mapped to SOC 2, with an independent audit still ahead.

Read how we protect your work

Why we built Pinboard

Running a small company meant living in five apps. The plan was in one, the client’s request in another, the decision in a chat thread and the hours in a spreadsheet. Every week something fell between them.

Pinboard puts that work in one place, with an assistant that takes the busywork off your plate without changing anything you haven’t approved. If that sounds like your week, I’d like to hear from you.

Sean Block, founder · hello@pinboard.ai

Pull in your first project.

Sign up with your email and set up your workspace in a couple of minutes.

Beta. Free for one project and up to 2 people. Paid plans from $12 per person a month. Cancel any time.

See plans and pricing