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Privacy Policy

Last updated: February 10, 2026

1. Introduction

Pinboard ("we," "our," or "us") operates the Pinboard platform at pinboard.ai. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our AI-powered project management platform.

By using Pinboard, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and optionally a profile picture. If you sign in via a third-party provider (Google, GitHub, or Microsoft), we receive basic profile information from that provider.

Usage Data

We collect information about how you interact with our platform, including pages visited, features used, and actions taken. This helps us improve the product experience.

Content You Provide

This includes projects, tasks, comments, files, notes, and any other content you create or upload to Pinboard. This data is stored to provide the service to you and your workspace.

Communication Data

We send transactional emails related to your account activity (sign-in links, workspace invitations, task notifications). We retain email delivery metadata to maintain deliverability and comply with anti-spam regulations.

3. How We Use Your Information

  • Provide, maintain, and improve the Pinboard platform
  • Authenticate your identity and manage your account
  • Send transactional emails (sign-in links, invitations, notifications)
  • Power AI features such as intelligent task suggestions and insights
  • Monitor and prevent abuse or security threats
  • Comply with legal obligations

4. Data Storage and Security

Your data is stored on secure infrastructure hosted by Amazon Web Services (AWS) in the United States. We implement industry-standard security measures including:

  • Encryption in transit (TLS) and at rest
  • Role-based access controls
  • Regular security reviews and monitoring
  • Secure authentication with multi-factor authentication (MFA) support

5. Third-Party Services

We use the following third-party services to operate Pinboard:

  • Amazon Web Services (AWS) — Infrastructure, database hosting, email delivery (SES), and file storage (S3)
  • Stripe — Payment processing for subscriptions
  • OpenAI — AI features (data is sent only when you actively use AI features)
  • OAuth Providers (Google, GitHub, Microsoft) — Authentication only

We do not sell your personal information to third parties.

6. Cookies

Pinboard uses essential cookies for authentication and session management. We do not use third-party advertising or tracking cookies.

7. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or necessary for legitimate business purposes (such as fraud prevention).

Email delivery metadata (bounce and complaint records) is retained to comply with anti-spam regulations and protect our sender reputation.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at support@pinboard.ai.

9. Children's Privacy

Pinboard is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: