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The suite

One Pinboard seat. One workspace.

The Pinboard seat covers content, wiki and chat. Add Meetings, Service Desk or CRM for the people who need them; underneath, everything shares the same search, permissions, assistant and record of the work.

Case notes

  • The whole workspace, and the strings between its apps. Point at an app to follow its strings.

Team Chat → Service Desk

  • A message in a room becomes a ticket without copy and paste.

Service Desk → Content

  • Every ticket is an item on a board, so the fix is tracked where the work happens.

Team Chat → Content

  • A decision made in chat becomes a card on the board.

Time & Billing → Service Desk

  • Time logged on a ticket rolls up into the client’s hours.

Automation → Content

  • When an item changes status, tickets included, the next step runs on its own.

CRM → Content

  • A won deal hands straight to a delivery board in the same workspace.

The assistant → everything

  • The assistant is tied to all of it. It reads across every app and proposes changes you approve, within your permissions.

Content

  • Service Desk Every ticket is an item on a board.
  • Team Chat A decision becomes a card on the board.
  • Automation A status change runs the next step.
  • CRM A won deal starts delivery.

Service Desk

  • Team Chat A message becomes a ticket.
  • Content Every ticket is an item on a board.
  • Time & Billing Time on a ticket counts toward the client.

Team Chat

  • Service Desk A message becomes a ticket.
  • Content A decision becomes a card on the board.

Time & Billing

  • Service Desk Time on a ticket counts toward the client.

Automation

  • Content A status change runs the next step.

AI Assistant

  • The assistant is tied to all of it. It reads across every app and proposes changes you approve, within your permissions.

CRM

  • Content A won deal starts delivery.

Underneath

Separate seats. Nothing kept separate.

You pay per person: one Pinboard seat, with Meetings, Service Desk and CRM added where they're needed. What sits under them is one workspace, so work moves between them without being copied.

  1. 01

    One search

    Search once and get the board item, the ticket, the chat thread and the hours, from every app you hold.

  2. 02

    One permission model

    Workspace roles, project membership and per-app access, checked on every request. Set it once; every app obeys it.

  3. 03

    One assistant

    The same assistant works across every app a person holds. It proposes; you approve. It never sees more than you do.

  4. 04

    One record of every item

    Where an item came from, what it’s linked to, the time on it and every status change, kept on the item itself.

Start with one seat. Pin up the rest later.

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