Client portal for consultancies

Let clients in, without letting them in everywhere

Clients want to see status, share files, and file requests. You want that to happen inside your workspace — scoped to exactly their project and nothing else.

The usual choices are bad: email attachments and status decks (stale the moment they're sent), or a dedicated portal product (another subscription, another sync, another login). Pinboard's answer is permissions, not a separate product: invite a client into their project with a scoped role, share the docs that concern them, and give them an intake form for requests. They see their work. They don't see yours.

Overheard

Sound familiar?

What's the status on our project?
Someone rebuilds "where things stand" into a deck every week instead of pointing at the real thing.
Which one is final — final_v3 or FINAL_final?
Deliverables and feedback bounce through inboxes with no single current version anywhere.
Can you resend the latest deck?
A standalone portal product doesn't fix this — it adds one more system for the truth to drift out of.

Scoped access

Per-project membership with granular roles

Membership is per project, and roles control what a member can see and do. A client invited to their project sees that project — not your other clients, not your internals.

Project-scoped invites
Clients and contractors join exactly the projects that concern them.
Granular roles
Viewer or contributor — you decide how hands-on each client gets.
Tasks · Lakeline Outfitters
MC
BoardListCalendar
New task
ID
Title
Status
Due
POR-138
Review invoice redesign
PN
In reviewToday
POR-142
Live order-status on client portalFrom ticket
MC
In progressAug 10
POR-131
Notifications digest emails
MC
In progressAug 14
POR-127
Portal auth refresh
DR
DoneJul 28
Add task

Shared knowledge

Docs and deliverables in one current version

Notes, docs, and files live in the project. Share what the client should see, keep drafts internal, and stop guessing which attachment is the latest.

Content · Lakeline Outfitters
MC
Launch planDoc
MC
Q3 RoadmapWorkboard
DR
Portal wireframesSketch
PN
Budget trackerSheet
MC
System diagramDiagram
DR
Onboarding cardsFlashcards
PN
2 people editing now — live cursors, zero conflicts

Docs next to the work

Briefs, deliverables, and meeting notes attached to the project they belong to.

A knowledge base for the durable stuff

Onboarding guides and how-tos in an organized, searchable KB.

Tickets · Service Desk
MC
Total 9Open 3Resolved 4
#
Title
Status
Updated
#36
Portal: live order-status visibilityDrafted by AI
New
just now
#35
Invoice PDF shows old logo
Open
2 days ago
#34
Add teammate to portal access
Pending
4 days ago
SLA: first response 4h · resolution 3 business days

Requests

A front door for client requests

Public intake forms — no login required — turn client asks into tickets with owners and SLAs, instead of emails with neither.

Intake forms per client
Requests arrive structured, categorized, and routable.
Tickets clients can follow
Status updates flow from the queue, not from someone remembering to reply.

See it run

Watch a Monday sort itself out

Website Redesign — Sprint 14Monday, 9:02 AM — four new tasks
Finalize homepage copy
Migrate DNS to new host
QA checkout flow
Ship onboarding emails

Pricing

What it costs

Client access is a permissions feature, not a separate portal product — it's part of the planned Pro plan at $10 per editor per month, and lighter-touch members are exactly what per-editor pricing is for. Planned pricing — the whole platform is free while in early access, and early-access teams get notice before anything is ever charged.

Questions

FAQ

No. Membership is per project and roles are granular — a client invited to their project sees only that project. Scoping clients and contractors is exactly what the permission model is built for.

Only if you want them inside the project. For filing requests, public intake forms work with no login at all — the request lands in your queue as a ticket either way.

Nothing right now — approved workspaces get the full platform free during early access. Planned pricing is Pro at $10 per editor per month, with Service Desk (+$10), CRM (+$15), and AI (+$12) as optional per-seat add-ons, so you only pay for the apps you switch on.

Yes. Pinboard ships an MCP server with 56 tools, so the assistant you already use — Claude, or any MCP-compatible assistant — can create tasks, log time, file tickets, and query boards directly. There's also an open REST API with token auth.

Early access

Run it all in one workspace

Request early access — every app, no credit card, free while in alpha.

Free plan available · No credit card · Free while in early access